This is my first time ordering a refurbished phone. It's only been a day but I'm impressed with the whole experience so far. I ordered from Last of the Loot in "very good" condition and the phone is flawless - it looks brand new. I specifically ordered the Verizon version to mitigate any stress of activation/setup as I'm not a tech wizard but can figure most things out with some patience. I placed my order on Sunday with the free shipping option - it shipped out Monday morning and I received it Wednesday afternoon (FedEx 2-day, east coast to west coast) - this was the FREE, default option!! Upon receipt I turned the phone on just to confirm it was the Verizon version before I began activation and also plugged it into the charger - all PERFECT. By ordering on Back Market instead of through Verizon, I saved $400 PLUS didn't have to upgrade to a higher priced unlimited plan when I'm connected to WiFi almost all the time. A totally unnecessary extra cost to my life. Thank you Back Market! You've made a loyal customer of me on first impression, I'll be back. :)
